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Shipping

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Shipping Options:

US/Domestic: $4.99 for 1st class USPS Mail in manila envelope with tracking info included

Each US Continental order receives a tracking number when it ships. You will receive an email with that tracking number so you can monitor your package status while in transit and get delivery confirmation.

Note: Express, 2nd Day Shipping available for additional fees, please contact me via email.

International (including Canada) : NO LONGER AVAILABLE DUE TO POSTAL RATES INCREASES

Digital Delivery: FREE for PDF Patterns are available for instant download after payment.

 

Secure ONLINE Payments with Paypal Checkout


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The following forms of payment are accepted: American Express, Visa, Mastercard, Discover and eCheck via Paypal

IMPORTANT NOTE: I do not collect your credit card info on my site, I use these top secure third parties instead for the extra security!

WHY PAYPAL? The safer, easier way to pay online. Pay without exposing credit card numbers to me (the merchant). Speed through checkout. Paypal offers 100% protection from unauthorized payments. 24/7 monitoring to help prevent fraud. Paypal collects 3% in exchange for this valuable service to my customers. Learn more about Paypal Checkout.

I encourage you to purchase my crochet doilies, books & patterns online through these highly developed professional services that enable you to shop on my web site without ever providing Credit Card information to me.

Other payment options:

If you choose to pay with a Money Order or Cashier Check , please send payment with copy of your shopping cart content to: Claudine Dreux. Mailing address: 4811 21st St N, Saint Petersburg, FL 33714-3215, USA.

Ordering Online Help

Make your selection of any item, then press the "Add to Shopping Cart" button to add it to your "Shopping Cart". You will then be taken to a screen which will display all the items currently in your cart. Items may be removed and quantities modified at any time from the screen which displays your shopping cart.

If you wish to empty your cart, simply change all quantities to zero, then press the "Recalculate" button, you will get a message: "your cart is empty". You then click "Continue Shopping" to go back and add more items to your cart.

When done adding all items to your shopping cart, please make sure to select the correct shipping option and press the "Recalculate" button to accept it. Enter your billing and shipping address, click "Continue". Verify that every thing is correct, and click "Continue", you will taken to the payment option screen where you will complete your transaction.

 

Provide billing information as well as shipping information if the order is to be shipped to a different address.

You will receive an order confirmation via email and you will receive a tracking number via Paypal email when you order ships.


WHY AND HOW WE USE COOKIES

Our store uses cookies to store information about your order while shopping. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Our store require that you accept cookies in order for our shopping cart to work properly. If you do not have cookies "enabled" your "shopping cart" can hold only one item at a time. What Information does the cookie contain? It contains only the contents of your shopping cart and nothing else. no personal information is stored or extracted to learn about you or your web use. It is our policy to use cookies only to assist in a convenient, accurate and safe manner. If you do not complete your order it will be held in your cookie for about 12 hours. This allows you to consider your purchase and come back without having to re-enter your order. After 12 hours the cookie automatically is deleted. Finally the cookie is also deleted automatically once your order is completed.

Ordering by Mail

Follow the same procedure as if your were placing your order online, put all items in your shopping cart, then choose your shipping option, click "recalculate", enter your billing and shipping address, then select Money Order as payment option. Include a check (if paying with a personal check, your order will be held till the check clears), cashier's check or money order payable to: Claudine Dreux. Mailing address: 4811 21st St N, Saint Petersburg, FL 33714-3215, USA.

Please use the form below to order a crocheted name doily by mail:

PDF order form requires Acrobat Reader

Printable Order Form

Currency and Sales Tax Info

All prices are in U.S. dollars

There is no sales tax added to orders from outside Florida. For those who are ordering within Florida, a 6% sales tax will be added to your order. 

 

Contact

email:

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Faq

When will I receive my doily? Please allow 2 weeks for delivery and 3 weeks during the Holiday Season, my busiest months are October, November & December, please order in advance for Christmas presents! When your doily ships, you will receive an email from Paypal with the tracking number for your package (tracking available for US Continental orders only).

Can you rush my order? Sorry, I crochet on a "first come, first served" basis. I crochet the doilies in the same order as the orders are received; however, I can ship your package 2nd day or express for an additional fee if needed.

Do you frame doilies? It is best to take the name doily to a professional framer who will stretch, mat, and frame your heirloom. You can do it yourself too. Please keep in mind the name doily will look at its very best on a dark mat.

What is the size of the name doily? It will depend on the alphabet style you pick and the quantity of letters in your name doily. You can look at the doilies in the Gallery, some have the size given in the description caption. This might help you get an idea on the size of your doily. The more letters, the longer your doily will be.

Do I have to place my order online, or do I have other options? You can order online or by mail.

Are my credit card number and personal information secure when ordering from your site? Your credit card and personal information is protected by SSL security provided by Paypal and by Mal's e-commerce. Both providers offer top of the line security, both use Hacker Safe and McAfee Scans, advanced technologies so you can shop in confidence on my site.

Does CrochetDoilies.com have a printed catalog? No, I do not have a printed catalog at this time. I am continuosly adding new items to my webstore, therefore a printed catalog would become quickly out dated.

Does CrochetDoilies.com have a physical storefront? CrochetDoilies.com is an online business, without a physical store front. This, of course, means that you can shop 24 hours a day, seven days a week from the comfort of your own home.

Terms

Please make sure the name is entered and spelled correctly and select the alphabet style carefully. (see the actual doily samples on display in the Gallery for details)

Since Name Doilies are so specialized and personalized, they are NON RETURNABLE & NON REFUNDABLE. If I made a mistake crocheting your name doily (mispelling, wrong alphabet...etc) I will replace at my expense.

PATTERNS since these can easily be copied, there is no refund nor exchange on patterns.